Designing to Make a Difference
Susan Wolfe, who teaches GA’s User Experience Design Immersive (UXDI) in San Francisco and Sydney, has practiced UX design, run consultancies, mentored project teams, and introduced UX design practices and cultures into organizations around the globe, including IBM and NASA. She has established and managed in-house UX teams within software, hardware, and services companies in the Silicon Valley. Susan also shares her expertise as a teacher and mentor, leading courses at universities in both California and Australia and now General Assembly. Read her articles “A Beginner’s Guide to Service Design,” and "A Beginner’s Guide to Usability."